Streamline your review outreach so that you can focus on the things that matter most: pleasing your customers and providing the best service possible.
- We will work with you to gather information about your customer base, including current and previous customers, and assess how your business is currently collecting customer feedback.
- We will craft a unique, customized email outreach message designed to maximize open rate and clickthrough, requesting for their initial feedback.
- Once the initial feedback is received, if the review is negative, they will receive a follow-up email to try to remedy the situation.
- If the review is positive, they will receive a follow-up email requesting they leave a review on one of your partner websites (Yelp, Google, etc.)
Measure & Adapt
- We continuously monitor and send notifications for any brand mentions or new reviews created by your customers, and continue to append new happy customers to our automated review outreach system.
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