Review Monitoring

Streamline your review outreach so that you can focus on the things that matter most: pleasing your customers and providing the best service possible.

We Monitor 150+ Review Websites

Positive Branding Presence

We Respond to Reviews

Review Automation

Our Process

Discovery Audit

  • We will work with you to gather information about your customer base, including current and previous customers, and assess how your business is currently collecting customer feedback.

 

Implementation

  • We will craft a unique, customized email outreach message designed to maximize open rate and clickthrough, requesting for their initial feedback.
    1. Once the initial feedback is received, if the review is negative, they will receive a follow-up email to try to remedy the situation.
    2. If the review is positive, they will receive a follow-up email requesting they leave a review on one of your partner websites (Yelp, Google, etc.)

 

Measure & Adapt

  • We continuously monitor and send notifications for any brand mentions or new reviews created by your customers, and continue to append new happy customers to our automated review outreach system.

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